Medical Care Coordinator

We are helping people overcome. Join us.

Each year at Hope Network, 2,800 talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks.

Here are just some of the ways Hope Network invests in you for all that you do:

• Wage starting from $50,000 (commensurate with experience)
• Medical, Vision, & Dental Care
• Supportive Work Environment
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Employee Referral Bonus
• Generous Paid Time Off

With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

What you’ll be doing

• Work within the Neuro Rehab service line with consumers who have had a brain injury, spinal cord injury or stroke. Oversee the consumer’s medical chart to ensure that information is updated in a timely fashion, physician scripts for services are current, and written documentation conforms to our licensing and accrediting requirements. Utilizes tools and alerts within the EMR to facilitate team communication.
• Serve as the primary point of contact for outside parties such as physicians, rehabilitation nurses, adjustors, families/guardians, and other service providers. Keep all external parties informed of the progress being made in the program.
• Coordinate with the treatment team, family, and caregivers to ensure that consumer programs are coordinated and outcome-oriented showing movement through the continuum of care, as appropriate.
• Communicate information in a timely fashion and in ways that ensure all team members, including external, receive the information needed in a timely fashion. Community resource referrals made as appropriate to meet consumer needs.
• Prepare reports that summarize the consumer’s treatment plan as provided by the entire treatment team, which can be presented to funders to request funding extensions for the consumer’s continue services.
• Monitor schedules and program participation to be able to advocate and meet consumers ongoing needs.
• Work cooperatively with program administration to address quality concerns stated by consumers, families, and outside professionals.

Anticipated Work Schedule

Monday – Friday 8am-4:30pm (flexible schedule)

Job Requirements

• Bachelor’s degree in Human Services, Social Work, or Psychology
• Two years of case management experience preferred.
• LLBSW, LBSW preferred.

OR

• Master’s degree in Human Services, Social Work, or Psychology
• LLMSW, LMSW preferred.

Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year